Implementation of a Customer Service improvement project for the NWC (National Water Company) in Eastern Province-KSA branches using Lean-based methodologies.
Management of the Operational Stream of SAP ERP deployment in animal feed manufacturing plants located in Jordan and Turkey with a record-breaking deployment period of 4 months each resulting in order-fulfillment, cycle time reduction and increased operational efficiency.
Leading a team in FMCG manufacturing company to win King Abdullah II Award for Excellence (EFQM Excellence Model) in the 8th cycle 2014-2015
Implementation of multiple Lean Six Sigma projects to reduce raw material waste, reduce downtime, and increase productivity in the production processes of an FMCG company.
Business analysis, design and development of a collection of 15 automation and digitalization projects in a courier company through which manual, time-consuming business processes were converted to automatic processes that significantly affected cycle time, resource utilization, and communication and reporting.
Design and delivery of “Process Improvement in Practice” training course that provided trainees with hands-on experience in implementing a 10-step process improvement methodology to reduce waste, increase efficiency, and save operational cost
Design and institutionalization of 5S system and Kaizen culture in FMCG manufacturing company that led to instilling a culture of continuous improvement and discipline towards Excellence in the workplace.