Projects Portfolio

  • Implementation of a Customer Service improvement project for the NWC (National Water Company) in Eastern Province-KSA branches using Lean-based methodologies.
  • Management of the Operational Stream of SAP ERP deployment in animal feed manufacturing plants located in Jordan and Turkey with a record-breaking deployment period of 4 months each resulting in order-fulfillment, cycle time reduction and increased operational efficiency.
  • Leading a team in FMCG manufacturing company to win King Abdullah II Award for Excellence (EFQM Excellence Model) in the 8th cycle 2014-2015
  • Implementation of multiple Lean Six Sigma projects to reduce raw material waste, reduce downtime, and increase productivity in the production processes of an FMCG company.
  • Business analysis, design and development of a collection of 15 automation and digitalization projects in a courier company through which manual, time-consuming business processes were converted to automatic processes that significantly affected cycle time, resource utilization, and communication and reporting.
  • Design and delivery of “Process Improvement in Practice” training course that provided trainees with hands-on experience in implementing a 10-step process improvement methodology to reduce waste, increase efficiency, and save operational cost
  • Design and institutionalization of 5S system and Kaizen culture in FMCG manufacturing company that led to instilling a culture of continuous improvement and discipline towards Excellence in the workplace.