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Service Level Agreement (SLA)

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Documented agreement on what the customer expects from a service e.g. cost, quality, delivery, who does what (RACI).

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Categorization of Students Grades using INDEX and XMATCH in Excel
Categorization of Students Grades using INDEX and XMATCH in Excel
October 14, 2023
Transforming the Tedious: Streamlining Reconciliation Process by Automating R Script
Transforming the Tedious: Streamlining Reconciliation Process by Automating R Script
September 14, 2023
Text-to-Rows with Power Query
Text-to-Rows with Power Query
September 15, 2022
Process Capability Calculator: Leveraging the Power of R Language and Shiny Apps in Six Sigma
Process Capability Calculator: Leveraging the Power of R Language and…
July 30, 2022
Build Interactive Graphs with Pivot Charts in Excel
Build Interactive Graphs with Pivot Charts in Excel
July 24, 2022
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