Similar to Critical to Customer if quality is defined in the Japanese sense as all the aspects of a product (e.g. competitive cost, defect-free, rapid delivery) needed by the customer.
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« Back to Glossary Index
Similar to Critical to Customer if quality is defined in the Japanese sense as all the aspects of a product (e.g. competitive cost, defect-free, rapid delivery) needed by the customer.
« Back to Glossary Index